Right of withdrawal

Return and Refund Policy – TOTHECURVE

At TOTHECURVE our customers' satisfaction comes first. We offer a flexible return and refund policy that reflects the specific nature of our products.

You can request a return, an exchange, or a refund within 14 days of receiving your order. Depending on your preference, the following may occur:

  • Full refund

  • Partial refund

  • Exchange for a different size or product

Each return is assessed individually to ensure the best possible solution.

Important note: You must contact our support team, to find a solution. If a Chargeback is initiated, no return shipping and no refund will be issued until the chargeback has been fully canceled.

Return shipping costs: For each return, 4,99 € will be charged automatically.

Conditions for a return:

  • The item must be in the same condition as when received

  • Unworn and unused

  • With tags and in the original packaging

  • With purchase receipt

Exchange: You may request a different size or product. Once approved, the new item will be shipped at no additional cost.

Refunds:

  • Partial or full refunds depending on preference and reason for return

  • All special promotions (e.g., 2+1 free, promotional discounts) are also refundable

Refund processing time: Refunds are processed within 5 business days after the return is confirmed.

 

Free Shipping

Free shipping for orders over €50.

Customer service

You can reach us Monday to Friday from 8:00 a.m. to 6:00 p.m.
support@tothecurve.com

Secure payment

With Paypal Klarna and credit card